Let us take that off your hands
Software is the key component to helping you run your business more efficiently, and that’s crucial to remaining competitive and growing your company. The question is, where is the best place for your software to reside? On your servers (on-premise), in the Cloud, or some combination of both?
We can help. We have solutions for each of these environments or any combination of them.
For many businesses, the Cloud is the future. And we recommend starting that transition and taking advantage of the many benefits of migrating to the Cloud, such as:
If you’re not 100% ready to join the Cloud revolution, we also offer on-premise/Cloud hybrid solutions that help you take advantage of both worlds.
Secure Cloud Hosting — The 1st and only single source Cloud application hosting solution protected by affordable enterprise-class cybersecurity
SWK is pleased to offer the latest in application hosting. Our service, Secure Cloud Hosting (SCH), provides the most secure and cost-effective way to have your business applications hosted in the Cloud. SCH offers full service Cloud hosting for your ERP, CRM, network monitoring software, and other business management applications.
Hosting your business applications helps you focus on your business, transform your technology infrastructure, and lower your total cost of software ownership. This is a perfect solution if you plan to move your applications from on-premise to the Cloud OR if you want a hybrid of on-premise and Cloud application functionality.
One Vendor for Your Technology, Software, & Cybersecurity
When you rely on a vendor for your software, another vendor for your application hosting, and another vendor for your network and data security, you run into countless complexities and problems. When you run into problems and seek answers, your hosting vendor blames the software vendor, the network security vendor blames the hosting vendor, and so on and so on.
At SWK, we can manage all of this for you. We work directly with accounting software and ERP, software automation integrations, on-premise and cloud-hosted networks, and cybersecurity and network defense solutions. We have wrapped up these practices into our Secure Cloud Hosting so that we can be your single solution vendor.
SWK supports over 5,000 customers and we have helped them evolve their technology from entry-level accounting software to ERP and integrated software automation systems, and from on-premise servers to hybrid Cloud and fully Cloud hosted solutions.
Let us take all the technology rigors off your hands. We can be your single solution vendor and your single point of contact for issues, challenges, and solutions.
Actual photo from inside our SmartSOC
We’re all aware of rampant network attacks, ransomware, phishing and many other inventive ways hackers are finding to gain access to networks, steal customer information, and hold your data for ransom. What has become clear is that “network security” is no longer enough. The threat has widened and the challenge made more difficult.
We’ve stepped up to that challenge. We have secured SCH with a SmartSOC — the most powerful cybersecurity service available to small and mid-sized businesses.
SmartSOC is an intelligent security operations center (SOC), comprising of high-end security tools and a 24x7x365 team of cybersecurity experts that protect our customers’ networks and data by seeking “hacker footprints,” identifying them, and curtailing them before they can infiltrate and hack critical data. In other words, this is the most proactive type of cybersecurity available today. Best of all, we’ve incorporated it into our application hosting services and made it affordable for you.
Here are some of the products we support:
Robust Technical Features:
FAQ – Frequently Asked Questions, and Answers
Will I save money with application hosting?
It’s proven that managing, maintaining and upgrading servers come at a steep cost in comparison with having your applications hosted. You will also save money on the costs of back up technologies, network security and adding new servers whenever you grow. Application hosting covers all these costs – and more! – and can provide you with a highly predictable monthly cost.
Will I save time having my applications hosted?
Yes! You will save time from upgrading servers, troubleshooting hardware-software problems, backing up and restoring data, defending yourself again ransomware, hackers and other threats.
How will application hosting affect my company’s productivity?
Application hosting will increase your productivity, immensely. You will no longer have to spend maintaining or upgrading your servers so you’ll be able to spend more time focusing on your core business activities.
Where is the best place for my applications to reside?
There are several variables. The first one is if you already have servers. If they are old, or aging, you will have to upgrade them soon and there’s a cost involved with that. This is a good time to look into cloud hosting. You should also consider your level of security and scalability, both of which are more robust with our cloud hosting solution. However, if your servers are up to date, you may want to consider some balance of on-premise and cloud hosting, or “hybrid” computing. Contact us and we can walk you through determining which is the best option for you.
Why should I have my applications hosted in the cloud instead of on our servers?
Cloud hosting offers many advantages to on-premise. Mostly, it relieves you of the time, resources and costs of having to manage and maintain servers. With SCH, you also get scalability, back-up and redundancy, and the highest level of data security available in the SMB market today.
My servers are getting old, should I still use them?
If your servers are aging out, it’s a good time to consider moving to the cloud. Otherwise, you’ll have to invest in upgrading your servers then you’ll have to upgrade them in a few years again. The latest and greatest software often requires very specific server specifications, and if you don’t keep up, it will cost you additional overhead. With cloud hosting, you never have to make that investment again.
What happens to my servers if I move to the cloud?
There are many ways to repurpose your servers. Contact us and we’ll be glad to give you some options. If you’re not ready to give up your servers, we can always discuss a “hybrid” on-premise and cloud solution.
What if I want to keep my servers?
Absolutely. Many of the ERP, CRM and other business management applications still work on servers, and we’re happy to help you support them. Other options include “repurposing” your servers or moving to a “hybrid” on-premise and cloud solution. Contact us for more options.
I want to add new applications. Should I load them onto my servers or have them hosted?
Good question. You should consider the age and specifications of your servers before you add new applications. If your servers are properly spec’d out for your applications, your new software will not work properly, and it may take you hours to find out if you problems are caused by your software or your hardware. To boot, your hardware provider and your software provider may very well point fingers at each other for the problems. This situation is not in your best interest and will never happen with our Secure Cloud Hosting solution.
How secure is application hosting?
SCH has the most secure of any application hosting service in the SMB market. In addition to an industry-standard firewall configurations to protect data, and avoiding the use of vendor-supplied passwords and other security defaults, we include an enterprise-class cybersecurity service not available elsewhere.
Where are the applications and data stored?
The main data is stored in a Primary Data Center and replicated to the Datto Cloud for redundancy. We can spin up any customer in the Datto Cloud if needed.
How do I access my data?
We use a product called Parallels RAS to access our data center for anyone needing direct desktop support such as Sage, Dynamics, Epicor, and QuickBooks. You can use either a browser (HTML 5 Compatible Browser Required) or the application on Windows, MAC, IOS, and Android.
Is my data backed up?
Yes. Backup is done using Datto technology. Backup is performed every hour and stored both onsite for quick access and in the Datto Encrypted Cloud (they use multiple data centers).
If there’s a disaster or a major problem, can I recover and access my data?
Absolutely. Your data is 100% backed up and easily recoverable.
What type of applications can you host?
We can host ERP, CRM, network monitoring software, and other business management applications.
What system and application availability is offered by your service level agreement (SLA)?
We guarantee a 99.9% monthly average of scheduled availability. You can read our entire SLA here: (attached as PDF)
What happens if I am not able to access my applications or my data?
This has never happened to us. However, the health and success of your business is in our best interest and we’re confident of our 99.9% guaranteed uptime because of the robust and redundant infrastructure we have in place. If a significant problem occurs, we will provide you with a credit for the downtime. See our SLA for more details (attached as a PDF).
What do I do if I need support?
We provide help desk support in as little as 15 minutes with a 45 minute guaranteed initial response time of 45 minutes. Click here for more details on SCH support: https://businessapplicationcloudhosting.com/hosting-support/
Do you host Sage accounting software and ERP software solutions?
Absolutely. In fact, we have been a Master Developer for Sage solutions since 1989 and are experts at Sage consulting, implementations, integration, customizations and support. Having the Sage software stored in our cloud makes it easier and faster for our consultants to support you, that means faster service. We support Sage 100, Sage 300, Sage 500, Sage X3, and Sage CRM. Additionally, we are partners with and support the many 3rd party add-ons and modifications for Sage solutions.
Do you host Acumatica Cloud ERP?
Yes, we do. We are the Acumatica Partner of the Year and have a tight relationship with them. Having the Acumatica software stored in our cloud makes it easier and faster for our consultants to support you, that means faster service. Additionally, we are partners with and support the many 3rd party add-ons and modifications for Acumatica.
How much does application hosting cost?
It’s more affordable than you might think! And much less than Amazon Web Services (AWS) or Microsoft Azure. Our pricing is based on the number of users. Contact us for pricing information.