Here’s how SWK helped one client defeat a crippling virus
to get their business back up and running fast.
“It was a serious issue in that it held hostage very important financial files for our business. One phone call to SWK, and they were able to come in and identify the exact time and place that the virus came in and the files it was attached to. If we weren’t able to utilize the Datto solution and SWK’s expertise to identify when and where that ransomware came in, we would have been lost. We would have lost a lot of business.””
– Randall Berman, Chief Operating Officer, Continental Food and Beverage, Inca Kola.
Within an hour, SWK had their whole business back up and running.
We were in a very difficult situation and your company stepped in and provided us with exceptional service to keep our company operating. The Network Assurance program has actually been a cost savings compared to our past experiences; no hidden costs. We have such peace of mind knowing you’re always behind the scenes should an unforeseen incident arise.
NANCY MILLER, MILLER & SONS BUILDERS, INC.
Peter W. Palmer
Once Network Assurance was put in place, there was an immediate change not only in the frequency of which IT problems occurred, creating more “up” time, but a significant reduction in the cost of those operations. I absolutely recommend this solution to any small company that wants to reduce IT costs and also increase their efficiency, and seriously, who does not want to do that?
PETER W. PALMER, PRESIDENT, PROFESSIONAL MEDIA GROUP
The reason for my letter was to let you know how much I appreciated the way that Brad Ryall had taken care of my iPhone/Outlook contact issue that had occurred over the Thanksgiving Day Holiday and weekend. That type of response, I felt needed to be recognized and commended! For many reasons, I really like the Network Assurance Program that you have offered to us. I believe it has kept our IT bills to a minimum (if any at all). It also gives us the comfort to know that we are protected and our downtime is kept to the shortest amount of time possible. Please keep up the good work and I look forward to many more successful years of business together!
CHET BARNES, PRESIDENT, BLENHEIM CONSTRUCTION
The two things I like most about SWK Technologies’ services are the immediate attention our calls and emails receive, as well as the benefits of reduced costs and less downtime ever since hiring your company. We were particularly happy with how SWK Technologies switched out Chris DiSabatino’s laptop that he wasn’t satisfied with after buying it new. It is nice to deal with a company that values customer service as much as our company does. I can’t think of anything you can improve. Keep up the good work!
TESSA MARKS, DISABATINO LANDSCAPING
I don’t know if there are other companies around like SWK Technologies, who actually deliver on what they promise. Probably there are, but I certainly haven’t found them if they exist. Friendly Planet will never make a move without SWK Technologies. They are that good.
PEGGY GOLDMAN, PRESIDENT, FRIENDLY PLANET TRAVEL
Just wanted to take a moment and tell you that SWK Technologies has been fantastic to work with over the past five years. Your company understands our business and provides excellent support service when needed, not several days later. We will continue to highly recommend your company as we have in the past. Thanks for the effort.
DONNA MILLER, GIULIANO MILLER & COMPANY, LLC
SWK Technologies services have been very prompt and they always have a solution. A few months back a tornado came through the area and our server went down because we had lost electricity. Within an hour of calling SWK someone was at our office with a smile and cupcakes to get us back up and running.
MAUREEN CLEARY, C. ABBONIZIO CONTRACTORS, INC.